Privacy Policy


Last Updated: July 2026

At Vox Atra (“we,” “our,” or “us”), we respect your privacy and take care to protect the personal information you provide when visiting voxatra.art, purchasing products, subscribing to communications, or engaging with our creative services.

This Privacy Policy explains what information we collect, how it is used, and the choices you have regarding your personal information.

1. Scope of This Policy

This Privacy Policy applies to visitors, customers, subscribers, and clients who interact with Vox Atra through:

  • voxatra.art
  • WooCommerce purchases
  • digital downloads
  • personalized digital readings
  • newsletter subscriptions
  • customer communications

This policy does not apply to third-party marketplaces such as eBay or Amazon KDP. Purchases and interactions through those platforms are governed by their own privacy policies.

2. Information We Collect

We collect information necessary to operate Vox Atra, fulfill purchases, provide services, communicate with customers, and maintain appropriate business records.

Purchase & Account Information

When you purchase from Vox Atra, we may collect:

  • name
  • email address
  • billing and shipping address
  • account information
  • order history
  • purchased products or services
  • transaction records
Personalized Reading Information

When purchasing a personalized reading or creative service, you may voluntarily provide information such as:

  • questions
  • themes
  • intentions
  • personal reflections
  • other details needed to complete your requested service

This information is used only for fulfilling the purchased service, communicating with you about your order, and maintaining appropriate business records.

Please do not submit information you do not wish to share.

Newsletter Information

If you subscribe to Vox Atra communications, we collect your email address and any information you voluntarily provide.

This information may be used to send:

  • studio updates
  • product announcements
  • promotions
  • newsletters
  • Vox Atra Archive content

You may unsubscribe at any time using the unsubscribe link provided in our emails.

3. Payment Information

Vox Atra does not store or have access to your complete payment card numbers, security codes, or banking credentials.

Payments are processed securely through third-party providers, including:

  • WooPayments (powered by Stripe)
  • PayPal

These providers process payment information according to their own privacy policies and security standards.

4. Website Data & Cookies

When you visit voxatra.art, certain technical information may be collected automatically, including:

  • browser type
  • device information
  • IP address
  • pages visited
  • website usage information
  • cookies necessary for website operation

Cookies may be used to:

  • maintain shopping cart functionality
  • support account features
  • improve website performance
  • maintain security
  • understand general website usage

You may adjust your browser settings to manage cookies, though some features may not function properly without them.

5. Third-Party Services

Vox Atra uses trusted service providers to operate the website, process payments, communicate with customers, and fulfill orders.

These may include:

Website & Store Platform
  • WordPress
  • WooCommerce
Payment Processing
  • WooPayments (Stripe)
  • PayPal
Email Communications
  • MailPoet

MailPoet may process subscriber information to send newsletters, announcements, and promotional communications on behalf of Vox Atra.

Shipping
  • United States Postal Service (USPS)

Shipping information may be shared with USPS or applicable carriers to deliver physical orders.

Website Security & Maintenance

Vox Atra may use security, spam prevention, analytics, and website management tools that process limited technical information necessary to maintain the Site.

Vox Atra does not sell, rent, or trade personal information to third-party marketers or data brokers.

6. How We Use Your Information

Personal information may be used for:

  • processing and fulfilling orders;
  • delivering digital products;
  • creating personalized readings;
  • responding to customer inquiries;
  • sending newsletters and promotional communications when requested;
  • preventing fraud and unauthorized transactions;
  • maintaining tax, accounting, and business records;
  • protecting our intellectual property and business interests.
7. Data Retention

We retain personal information only as long as reasonably necessary for business, legal, accounting, and security purposes.

Examples:

  • Order and transaction records may be retained for up to 7 years for tax and accounting purposes.
  • Account information may be retained until deletion is requested.
  • Newsletter information is retained until you unsubscribe.
  • Reading-related information may be retained as necessary for fulfilling services and maintaining business records.
8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • requesting access to information we hold about you;
  • requesting correction of inaccurate information;
  • requesting deletion of personal information where legally permitted;
  • requesting an export of your personal information.

Some information may need to be retained for legal, accounting, security, or fraud prevention purposes.

To make a privacy request, contact: merrymeet@voxatra.art

9. Data Security

We use reasonable administrative and technical safeguards designed to protect personal information from unauthorized access, misuse, loss, or disclosure.

Payment transactions are handled through secure third-party payment providers using industry-standard security practices.

No method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. External Links

The Vox Atra website may contain links to external websites, marketplaces, or embedded content.

These third-party websites operate independently and have their own privacy practices. Vox Atra is not responsible for their privacy policies or content.

11. Changes to This Privacy Policy

We may update this Privacy Policy as our website, business practices, or legal requirements change.

Updates will be posted on this page with a revised “Last Updated” date.

12. Contact

Questions regarding this Privacy Policy may be directed to:

Email: merrymeet@voxatra.art

Website: https://voxatra.art